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How to get in touch

We are always pleased to receive questions and enquiries about our products and any orders you have placed. Similarly, if you would like advice about which products are best for you, please contact us by one of the means below.

For our full Terms & Conditions, please click here.

Trade enquiries, please click here for more information.


0044 (0) 1825 768 845

Lines are open between 9am-5pm Monday to Friday. Please leave a message at other times and we will contact you as soon as possible.


or write to us FREEPOST at:

Queen Cosmetics Ltd

Hillsdown Farm
Twyford Lane
Birch Grove
East Sussex
RH17 7DH

Queen Cosmetics Ltd. Registered in England to  Hillsdown Farm, Twyford Lane, Birch Grove, East Sussex, RH17 7DH. Company No. 468598.

News and Offers

Queen products awarded first UK AllergyCertified accreditation

We are delighted that Skin Cream and Sensiderma Renew & Refine are the first of our products to be awarded the AllergyCertified certification. AllergyCertified is a new international standard designed to enable consumers to see instantly whether a product might cause an allergic reaction or exacerbate skin sensitivity.

AllergyCertified, based in Denmark, says: "We are delighted to announce the certification of Queen products and excited that they are the first UK products to join the AllergyCertified roster. We see skin allergy figures increasing; not only older women getting allergic to perfume but young kids, teenagers and men are also affected and are battling skin allergies. Our mission is clear: the more more skin friendly products that consumers can choose from, the better." To find out more about AllergyCertified and what the label means, please visit their website at


If you have never tried Queen before, please click to email us with your name and address to receive a free sample of your choice. You can view our samples here. If you would like advice before selecting, please click

Free 'Product of the month' sensitive skin sample 

Discount or promotional coupons cannot be redeemed against free samples. Please click 
here to obtain your sample. For all other sensitive skin product samples, please see our trial sizes here. All trial sizes cost £4.00 except for Sensiderma Day Cream (£6.00), Sensiderma Night Cream (£6.00) and Sensiderma Renew & Refine (£8.75)

This month's free sample sensitive skin product, ideal for trial purposes or for travel, is:  


Our best-selling and most-loved sensitive skin cream, Queen Moisturiser is suitable for normal/dry and dry skin types. Smooth and creamy, it is easily absorbed leaving your skin soft, supple and perfectly hydrated. It can also be used around the eye area as a nourishing eye cream, smoothing the appearance of wrinkles and crows feet.

Use in combination with our Medicated Cleansing Lotion and one of our toners as part of your beauty routine every morning. It can also be used at night, or try one of our sensitive skin creams formulated especially for night-time use such as Light Night Cream.

"I am used to spending a lot of money on cosmetics but I have found your Moisturiser rivals anything I have previously used and I can't believe what good value it is. I want to try the rest of the Queen range now!"

Mrs J, Midlands.

Apply to your face and neck and massage in gently. Allow the cream to be absorbed before applying make-up. Always treat the delicate skin around your eyes with extreme care. Pat the product on with your fingertips to avoid dragging and pulling.

Ingredients: Aqua, Petrolatum, Paraffinum Liquidum, Stearic Acid, Sorbitol, Cetearyl Alcohol, Triethanolamine, Methylparaben.

Take our Sensitive Skin Survey HERE to tell us about your skin and receive a 10% discount code.