Balanced thoughts on sensitive skin

Rosacea? Find a skincare routine and stick to it.

This was the advice of one Queen customer yesterday when talking about how she manages her rosacea.

“In the morning, I wash my face with Cetaphil face wash as I like to use a wash-off cleanser. Next, I wet my face again (I know it sounds odd but it works for me!) and my hands then I put one drop of jojoba oil on my hands, rub them together then smooth the oil all over my face.”

She continues: “In the evening, I use your Sensiderma Cold Cream to take my make-up off (I don’t wear much) then I use your Skin Cream as a night cream. I have been doing this for years and it keeps my rosacea under control.”

This regime may not work for everyone but it does show that there are routines that can be found and followed with success. As this particular customer said, it can be a process of trial and error and that what she found so helpful about Queen when she was looking for products was our trial sizes.

“What is so good about your company is the fact that you can try things and that there is a decent amount in the skincare trial sizes – not just a sachet full which you would get from a beauty counter. This is essential for sensitive skin.”

We are always pleased to send one or two free samples to people who are genuinely looking for products for their rosacea or other sensitive skin condition. In addition, we do offer a ‘FREE sample of the month’. Please visit our homepage or email us at to find out more.

Today, we had a returning customer. This is always a happy occasion! If customers have not bought products for some time, we assume they no longer wish to be on our mailing list and remove them. This lady, Mrs H, said she had tried other products but that “nothing had come close to Queen Enriched Moisturising Lotion” so she was returning to the fold. It is human nature to want to try other things, especially in today’s beauty marketplace where launches for new creams and lotions are a daily occurence and each product sounds more appealing, amazing (and perhaps too good to be true!) than the last. Mrs H is firmly back on our mailing list!

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